Client Rights and the Grievance Procedure - 12970 W. Bluemound Rd. 3rd Flr, Elm Grove, WI
History is filled with accounts of mistreatment of clients. However, through the efforts of family members and other advocates, laws were passed which identified and mandated long awaited rights. In this course, we will discuss these rights, identify how you can protect them and assist clients in exercising them, and outline what to do if they are violated. We will also provide you with the knowledge to be able to identify potentially abusive situations, implement methods to prevent them, and take necessary steps to report them.